Refund policy
💳 Return and Refund Policy – Nations Club
Last updated: [04/08/2025]
At Nations Club, your satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.
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Return Period
You have 30 days from the date of delivery to request a return.
To be eligible for a return, products must be:
Unused
In their original packaging
Include all tags and accessories
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Non-Returnable Items
The following items cannot be returned:
Clearance or final sale products
Gift cards
Personalized items
Hygiene products, such as earphones, brushes, or opened cosmetics
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Return Procedure
To request a return, contact us at:
Please include:
Order number
Full name
Reason for return
Photos or videos, if the product is defective or incorrect
Our team will respond within 3 business days with detailed return instructions.
Important: Return shipping costs are the responsibility of the customer, except for defective or incorrect items.
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Refunds
Once the returned product has been received and inspected, you will be notified by email.
If approved, your refund will be issued to the original payment method within 7 business days.
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Exchanges
Exchanges are accepted only for defective or damaged items.
To request an exchange, please contact us at:
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Defective or Incorrect Items
If your item arrives damaged or incorrect:
Report the issue within 7 days of delivery
Provide photo or video evidence
All replacement and return shipping costs will be covered by Nations Club.
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International Orders
For international purchases, shipping and customs fees are non-refundable, except in cases where the error was made by Nations Club.
Questions?
📧 service@nations-clubs.store
🌐 nations-clubs.store
Customer Support Team
Nations Club